99xx0 Terms and Conditions
Please read all terms carefully before using this platform. By using our services, you fully agree to these terms.
This terms and conditions document serves as a legal agreement between the 99xx0 platform and its users. When you create an account on 99xx0, access the platform, or use any of its services, you are automatically considered to have accepted these terms. It is therefore essential to read this document in full before opening an account.
99xx0 reserves the right to modify these terms and conditions at any time. Continued use of the platform after any changes means you have accepted the updated terms. The latest version will always be available on this page.
General Definitions and Explanations
The meanings of terms used in this document are described below:
- "Platform" refers to the 99xx0 website, mobile version, and all its pages, services, and content.
- "User" or "Member" refers to any person who holds a registered account on 99xx0.
- "Account" refers to the personal gaming account of each registered member.
- "Bonus" refers to welcome bonuses, cashback, promotional offers, and similar incentives provided by 99xx0.
- "Wagering" refers to the betting requirement that must be met before a bonus can be withdrawn.
- "VIP Program" refers to 99xx0's special loyalty rewards system.
Account Registration and Eligibility
2.1 Age Requirement
To create an account on 99xx0, you must be 21 years of age or older. Documentation may be requested to verify your age. Opening an account with a false age is a punishable offence and will result in immediate account closure.
2.2 One Account Policy
Each person may operate only one account. If multiple accounts are found under the same person's name, all accounts will be confiscated and any accumulated balance or bonuses will be cancelled.
2.3 Providing Accurate Information
You must provide accurate, complete, and up-to-date personal information at the time of registration. 99xx0 reserves the right to close any account found to contain false or fabricated information.
2.4 Password Security
It is entirely your responsibility to keep your account password and login details secure. You should not share your password with anyone. Any unauthorised access to your account must be reported to the 99xx0 support team immediately.
Deposits, Withdrawals, and Payment Policy
3.1 Deposit Methods and Limits
99xx0 accepts three payment methods for deposits: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100.
3.2 Withdrawal Conditions
The minimum withdrawal amount for any method is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. However, delays may occur if identity verification or a security review is required.
3.3 Withdrawal Prerequisites
- Account identity verification must be completed before any withdrawal.
- If a bonus has been claimed, the associated wagering requirement must be fulfilled before withdrawing.
- Withdrawals are generally made using the same payment method used for the deposit.
- Withdrawals may be suspended if any suspicious activity is detected on the account.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. A deposit of ৳8,000 will have the bonus capped at ৳5,000, giving a total balance of ৳13,000.
4.2 Wagering Requirement
The wagering requirement for the welcome bonus is 20 times, applied only to the bonus amount. Example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before winnings from the bonus can be withdrawn.
4.3 General Bonus Terms
- Each bonus offer may have its own terms and conditions, which will be stated in the offer description.
- A bonus may only be claimed once, unless stated otherwise.
- Any attempt to claim bonuses using multiple accounts or another person's details will result in cancellation of all bonuses and accounts.
- Winnings from a bonus cannot be withdrawn before the wagering requirement described above has been met.
- 99xx0 reserves the right to modify or cancel any promotion.
VIP Program and Loyalty Rewards
The 99xx0 VIP Program has four tiers. A weekly cashback reward is offered at each tier:
- Bronze Tier: Up to 0.3% weekly cashback.
- Silver Tier: Up to 0.6% weekly cashback.
- Gold Tier: Up to 0.9% weekly cashback.
- Platinum Tier: Up to 1.2% weekly cashback.
You can advance to higher VIP tiers through regular and active play. Details of the specific benefits and privileges of each tier are available on the 99xx0 casino page. The terms and conditions of cashback benefits will be stated in the relevant offer description.
User Conduct and Prohibited Activities
The following activities are strictly prohibited while using 99xx0:
- Attempting to influence game outcomes through any fraudulent means or software.
- Placing bets through bots, automated scripts, or artificial intelligence.
- Conducting money laundering or any illegal financial activity.
- Using or attempting to steal another user's account credentials.
- Attempting to interfere with the platform's security systems.
- Attempting to claim bonus benefits using multiple accounts.
- Harassing or discriminatory behaviour towards other members.
Involvement in any of the prohibited activities above will result in immediate suspension or closure of the account, and all accumulated balance and bonuses will be forfeited. Legal action may also be taken if necessary.
Gaming and Fair Play Policy
7.1 Game Fairness
All games on the 99xx0 platform are operated by certified game providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others. Every game uses Random Number Generator (RNG) technology, which ensures that each outcome is completely random and fair.
7.2 Game Results
If a technical error occurs with any game result, 99xx0 reserves the right to void that round and refund the wagered amount. Users may contact the support team regarding any disruption to a game's operation.
7.3 Betting Limits
Each game has its own minimum and maximum betting limits, which can be seen in the game interface. Special betting limits may apply when playing with a bonus balance, as stated in the relevant bonus terms.
Responsible Gaming and Self-Restrictions
99xx0 is firmly committed to responsible gaming. We believe that gaming is a form of entertainment — not a cause of addiction.
- Users can set their own daily, weekly, or monthly deposit limits.
- The option to temporarily or permanently suspend an account is available if needed.
- If you experience any gaming-related problems, contact the 99xx0 support team — they will help guide you in the right direction.
- It is your responsibility to take appropriate technical measures to prevent minors from accessing the platform.
For detailed guidance, visit our Responsible Gaming page.
Privacy and Data Protection
Protecting your personal information is of the highest importance to 99xx0. The platform uses SSL encryption technology to keep all data secure.
- Your personal information will never be sold to third parties.
- Only information necessary for providing the service is collected.
- Information may be shared with authorities to meet legal obligations.
To learn more about data collection, use, and protection, visit our Privacy Policy page.
Account Suspension and Closure Policy
10.1 Account Closure by 99xx0
99xx0 reserves the right to suspend or permanently close a user's account under any of the following circumstances:
- Violation of any clause of these terms and conditions.
- Fraudulent or suspicious activity.
- Providing false identity or age-related information.
- Suspicion of money laundering.
- Legal direction from authorities.
10.2 Account Closure by the User
You may close your account at any time. To do so, contact the 99xx0 support team. Please withdraw any valid balance before closing your account.
Technical Issues and Limitation of Liability
99xx0 always strives to provide an uninterrupted and secure service. However, 99xx0's liability is limited in the following situations:
- If a game is disrupted due to internet connectivity issues.
- Problems caused by faults in third-party software or services.
- Unexpected technical failures or during server maintenance.
- Issues caused by the user's own device or network.
If a connection is lost during a game, that round will be completed automatically and the result will be stored on the game provider's server. In the event of any dispute, the game provider's logs will be considered final.
Customer Support and Dispute Resolution
12.1 Support Channels
99xx0 offers support 24 hours a day, 7 days a week via live chat and email. Support is provided in both Bengali and English. Support email: [email protected]
12.2 Dispute Resolution Process
If a dispute arises, contact the support team first. The support team will review the issue and provide a resolution within 7 business days. If the resolution is not satisfactory, an appeal can be made for a higher-level review. 99xx0's decision will be considered final in all disputes.
Intellectual Property and Content Usage Rights
All content on the 99xx0 platform — logos, designs, text, graphics, software — is the intellectual property of 99xx0 or its licensors. It may not be copied, modified, distributed, or used commercially in any way without prior written permission.
Game content is the intellectual property of the respective game providers and is governed by their own terms and conditions.
Changes and Updates to Terms
99xx0 reserves the right to modify these terms and conditions at any time. Users will be notified as early as reasonably possible of any significant changes. Continued use of the platform after changes constitutes acceptance of the new terms.
General Provisions and Enforceability
If any part of these terms becomes invalid or unenforceable, the remaining parts will continue in full effect. These terms represent the entire agreement between the user and 99xx0 and replace any prior oral or written understandings.
For any questions or concerns regarding these terms, contact the 99xx0 support team — we are always here for you.
Contact us to learn more or for assistance
99xx0's support team is available 24/7 for you — in Bengali and English.
99xx0 Login